Empathy Map (FigJam) - Uxchunks.com Free Figma Template

Empathy Map (FigJam) - uxchunks.com - Free Figma Template

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This Figma template has everything you need to carry out this activity for your personal or commercial projects. All templates are published and available to the Figma community under the Creative Commons Attribution 4.0 International license.

Overview

An Empathy map is a discovery tool that allows us to practice empathy by being in the users shoes, organizing, sharing, and making sense of research data points to understand the broader influences in our users lives.

See

What do users see around them?

What are they watching or reading?

What is in the user's environment like?

Think & Feel

What is running through their minds?

What are their dreams, hopes and fears?

Hear

What type of thoughts and ideas are influencing the user?

Say

What have we heard them say?

Do

What have we seen them do?

What are actions does the user takes?

What behaviors have we observed?

Pains

What obstacles or challenges does the user have?

Gains

What is the user's goal and what are they trying to achieve?

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The category for this freebie is Uncategorized. Tools used to create this freebie are Figma and Adobe XD.

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