Journey Map (FigJam) - Uxchunks.com Free Figma Template

Journey Map (FigJam) - uxchunks.com - Free Figma Template

Learn how to perform this activity on our Notion Manual for professional Product Designers, fully packed with industry standard procedures and practical examples.

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This Figma template has everything you need to carry out this activity for your personal or commercial projects. All templates are published and available to the Figma community under the Creative Commons Attribution 4.0 International license.

Overview

A Journey Map (or User/Customer Journey Map) is a linear, visual high-level storyline of the user across the different stages of a solution and is used for understanding and addressing users needs, pain points, and moods; it is a visual series of steps of the process that a user goes through in order to accomplish a goal tied to our product.

Quick Guide

1. Write a user scenario
2. Go through users actions, thoughts, feelings and expectations
3. Define opportunities
4. Define happy and unhappy paths

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The category for this freebie is Uncategorized. Tools used to create this freebie are Figma and Adobe XD.

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